Cancellation Policy

Depending on when you cancel the cake the policy is different.

Cake Due Date

 

Less than 14 days

No refund

Between 14 – 28 days

50% refund

More than 28 days

Full refund

Changing the event date

Changing the event date depends on our availability and a need to remake the cake. Up to 70% penalty may apply.

Revising an Order

You can revise your order if there are 14 days or more until your order is due. Just Email us the changes you’d like to make at orders@dorycakes.ca and we will let you know if they change the price of your order.
Wedding orders can be revised up to 56 days before the wedding date. Since we should start working on the design of our wedding cakes in advance, email us or call us to ensure the changes are possible.

Have a Question?

Don’t hesitate to contact us.