Terms and Conditions

Table of Contents

Welcome to Dory Cakes!

These terms and conditions outline the rules and regulations for the use of Dory Cakes’ Website, located at dorycakes.ca
By visiting our website and/or placing an order with us, you engage in our service and therefore accept the following terms and conditions and agree to be legally bound by them. Do not continue to use Dorycakes.ca if you do not agree with all of the terms and conditions stated on this page. These Terms and Conditions apply to all users of the site and may be modified at any given time with no notification.

Products and Services

You understand and accept that your cake and/or baked goods are not going to look exactly as the one pictured on our site and/or social media (instagram). Each product is handmade and unique with minor differences, but will generally replicate the design you have selected with all its original features and elements. We match custom colors to the best of our ability but can not guarantee your monitor will display the color accurately to how we see it on our monitor (computer/phone/tablet/etc.). In addition, the color of your cake can look different depending on the photo, lighting, and/or surrounding environment. We reserve the right to some artistic changes/freedom for each cake when necessary and will communicate any such changes to the client beforehand. Products can have price changes, be modified, or discontinued at any time without notice. We are not liable to you for any modifications, price changes, or discontinuance of products and/or services. You agree not to copy and sell any portion of our products, designs, and/or services posted on our website and/or social media (Instagram) without written consent from us.

Cake Orders

PLACING ANY CAKE ORDER DOES NOT GUARANTEE ORDER CONFIRMATION OF FULFILLMENT. It is only confirmed once you receive an ORDER CONFIRMATION email. We try our best to fulfill all incoming orders, but it is possible we can not guarantee your order based on custom requests, booking availability, and/or having limited resources. If your order can not be fulfilled, we will notify you within 24 hours from order placement via email and/or phone number provided at the time the order was made and issue a full refund immediately. You understand and agree that Dory Cakes products are purchased (100% of the cost) upfront first before your order is officially confirmed, before Dory Cakes can begin its production, and before you receive the cake. We reserve the right to refuse and cancel any order you place with us and/or limit/change order quantities placed. We reserve the right to refuse any orders/inquiries if the client is deemed unfit for our cake shop.


We reserve the right to change our prices for our products/services at any time without notice.
The price for a custom designer cake or baked goods will vary based on the final design itself and product’s size, and will be determined (the price) by Dory Cakes. The price will be transparently communicated to the client. Clients must purchase their product first to secure and finalize their order in order for Dory Cakes to proceed production of the product.
All of our prices are non negotiable and we do not engage in bargaining about our product prices, and reserve the right to refuse and/or discontinue our services to those who participate in this action.

Cancellation Policy

Clients may cancel their orders if the cancellation date is more than 28 calendar days apart from the product’s due date for a full refund. If the cancellation date is within 14 to 28 days from product’s due date, 50% refund will be issued, and if cancellation is within 14 days of product due date, no refund will be issued.

Changing the due date
Changing the due date depends on our availability and the need to remake the cake. Up to 70% penalty may apply.

Revising and Order
You can revise your order if there are 14 days or more until your order is due. Just Email us the changes you’d like to make at orders@dorycakes.ca and we will let you know if they change the price of your order.
Wedding orders can be revised up to 56 days before the wedding date. Since we should start working on the design of our wedding cakes in advance, email us or call us to ensure the changes are possible.

Cake Damages

Pickups: Dory Cakes assumes no liability or responsibility after the cake(s) are placed in the client’s possession (car, hands).

Deliveries: Dory Cakes assumes no liability or responsibility after the cake(s) have been delivered to the delivery address provided at the time of order placement.


Unless otherwise stated, Dory Cakes and/or its licensors own the intellectual property rights for all material on Dorycakes.ca. All intellectual property rights are reserved. You may access this from Dorycakes.ca for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
– Republish material from Dorycakes.ca
– Sell or sub-license material from Dorycakes.ca
– Reproduce, duplicate or copy material from Dorycakes.ca
– Redistribute content from Dorycakes.ca

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Dory Cakes does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Dory Cakes, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Dory Cakes shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Dory Cakes reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
– You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
– The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
– The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
– The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Dory Cakes a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Reservation of Rights

All content of Dorycakes.ca and our social media account (instagram) are properties of Dory Cakes Inc. No other entity or party is authorized to replicate, resale, redistribute, create or sell products included in Dorycakes.ca with Dory Cakes trademark, logo, or name. We reserve the right to request that you remove all links or any particular part of our Website. You approve to immediately remove all links to our Website upon request.